FAQ

What are the shipping options?


At this point in time Meraki Artworks is only able to offer Standard-Ground USPS delivery and in person pickups for the San Antonio area. Shipping usually takes 5-7 days after payment and packagaing has been processed. Shipping will only take place on weekdays and not on the weekends.




What do I do if I received a defective order?


We at Meraki Artworks take great care in the packaging of our products, but if you do receive a defective product we would require you to mail the product back. After assessing, a store credit will be provided straight away.




How do I contact your company if my question isn’t answered here?


The easiest and effecient way to contact us is through email (mcp@merakiartworks.com), where we aim to reply back within 48 hours.




Is the refund policy the same for featured artists?


That is a great question! Refund/store policies will vary from artist to artist. It it important to read before purchasing to ensure your experience is all around well informed and what you want!




How do I feature my art?


Send an email to MCP@MerakiArtworks.com with details about your art (category: illustrations, canvas, resin, stickers, etc.) We will get back to you within 24-48 hours about how to submit your work. There is a small fee associated with featuring art. Please contact us at our email address for any more questions!